Planned GivingThursday February 6, 2025Washington News![]() Peak IRS Phone Support After Presidents Day
The Internal Revenue Service (IRS) 2024 filing season is now in full swing. The IRS encourages taxpayers to use online tools and learn about the "free help" available on IRS.gov.
IRS Commissioner Danny Werfel stated, "We have worked hard to provide better taxpayer service for people this filing season with more options to reach the IRS in convenient ways. We want taxpayers to have access to the help they need around the clock. IRS.gov's expanded tools and information make that easier for taxpayers, especially during this peak period for IRS phone lines around Presidents Day." The IRS reports approximately 98% of taxpayers will file electronically this year. The IRS encourages everyone to file electronically and use direct deposit for a faster refund. There also are multiple free and online tax preparation options. These include the IRS Free File, the Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs. If taxpayers have income of $79,000 or less, the IRS Free File software can be used. Taxpayers with any level of income may use the IRS Free File Fillable Forms. A new option for a limited number of taxpayers is the IRS Direct File program. This is available currently to federal and state employees in 12 participating states. Military members and some veterans may receive assistance from the MilTax program run by the Department of Defense. There are multiple services on IRS.gov that also assist taxpayers.
Editor's Note: The IRS has invested significant resources in upgrades to IRS.gov. The online tools assist millions of taxpayers each year and reduce the number of phone calls directed to IRS staff. Taxpayers are encouraged to learn about the many services available on IRS.gov. Published February 16, 2024
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